Contact Virgin Media O2 Customer Service
Virgin Media O2 Phone Numbers and Emails
Customer Service:
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+44 208 239 3902O2
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+44 345 454 1111 ext 150Virgin Media
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+44 345 600 0789 ext 789Virgin Media
Virgin Media O2 Emails:
How to Contact Virgin Media O2 Customer Service?
Virgin Media O2 Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Virgin Media O2 is 442082393902. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Virgin Media O2 mainly because of product/ service, cards, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Virgin Media O2 is 442082393902. 61% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday.
People call Virgin Media O2 mainly because of product/ service, cards, payments and charges.
The best email to contact Virgin Media O2 is changeofname@o2.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Virgin Media O2 Website:
Virgin Media O2 Help Center:
Corporate Office Address:
Other Info (opening hours):
Virgin Media Hours:
Monday - Friday: 8:00am - 9:00pm
Saturday - Sunday: 8:00am - 6:00pm
Summary of Virgin Media O2 Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Virgin Media O2?
Payments and Charges Question:
- “Regarding my bill”
- “To pay a bill”
- “Billing”
Product/ Service Question:
- “Signal issues”
- “My brodband not working”
- “I would like the internet with you”
Cards Question:
- “Sym card”
- “I don't need O2 SIM card”
- “I have been waiting for a month for a SIM card from 02, I signed up with Virgin Media VOLT with 10 GB 02”
Request for Information Question:
- “To speak to someone about getting broadband”
- “About account”
Activation/ Cancellation Question:
- “Cancel contract”
Staff Question:
- “Services”
Website/ Application Question:
- “Installation problems”
Account Question:
- “For puk code”
Employment Question:
- “Job interview”
Other Question:
- “Broadband speed”
- “Out of contrct”
- “Take off safe search”
Compare Virgin Media O2 Customer Service To
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